pinoy168 Privacy Policy – How We Handle Your Personal Data

pinoy168 ("we," "us," "the platform") operates the online gaming website available at pinoy168.vu, along with any associated mobile application and related services. We are the data controller for the personal information collected through the platform.

This Privacy Policy applies to all players and visitors who interact with the pinoy168 platform, regardless of the device or connection method used — whether accessed from Manila, Quezon City, Cebu, Davao, or anywhere else in the Philippines.

pinoy168 collects personal information in the following categories:

We do not collect credit card numbers, cryptocurrency wallet addresses, or other payment credentials that are not associated with the Philippine payment channels listed above. We do not collect sensitive personal information beyond what is required for KYC identity verification.

The personal information pinoy168 collects is used for the following purposes:

• Account creation and management — to set up, maintain, and secure your pinoy168 account and provide access to all platform features
• Identity verification — to fulfil KYC requirements and confirm that withdrawal requests are made by the verified account holder
• Payment processing — to facilitate PHP deposits and withdrawals through GCash, Maya, and Philippine bank transfers
• Platform operation — to deliver game results, settle bets, credit winnings, and maintain accurate account balances
• Security and fraud prevention — to detect and prevent unauthorized access, duplicate accounts, money laundering, and other prohibited activities
• Customer support — to respond to your questions, investigate disputes, and resolve account issues
• Responsible gaming — to monitor usage patterns and apply limits, cooling-off periods, or self-exclusion when requested or when required by our responsible gaming obligations
• Platform improvement — to analyse usage data in aggregate form to improve the platform's functionality, speed, and user experience
• Legal and compliance obligations — to fulfil our obligations under applicable laws and to respond to lawful requests from authorities

We do not use your personal information for advertising profiling or sell it to third-party marketing companies.

pinoy168 processes your personal information on the following legal bases:

• Contractual necessity — processing required to deliver the services you signed up for, including account management, game delivery, and payment processing
• Legal obligation — processing required to comply with applicable laws, including identity verification and transaction record-keeping
• Legitimate interests — processing for security monitoring, fraud prevention, platform integrity, and responsible gaming oversight, where these interests do not override your rights
• Consent — where required by applicable law, we will seek your explicit consent before processing specific categories of information; you may withdraw consent at any time by contacting us

pinoy168 does not sell your personal data. We may share your information with the following categories of parties, strictly for the purposes described in this policy:

• Payment processors — Philippine e-wallet and banking service providers that facilitate your PHP transactions; they receive only the data necessary to complete the specific transaction
• Identity verification providers — third-party KYC services used to verify government-issued ID documents; these providers are bound by confidentiality and data security obligations
• Technology and hosting providers — infrastructure and software vendors that support the operation of the platform; data shared is limited to what is technically required
• Legal and regulatory authorities — where we are required by applicable law or a valid legal order to disclose your information
• Fraud prevention and security services — providers that assist in identifying unauthorized access, duplicate accounts, or fraudulent transactions

All third parties who receive personal data from pinoy168 are required to handle it in accordance with applicable data protection standards. We do not transfer your personal data to parties outside the scope of the purposes listed in this policy.

pinoy168 implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and our servers
• OTP (One-Time Password) verification at login to confirm account access
• Strict access controls that limit internal access to personal data to authorized personnel only
• Withdrawal restrictions that prevent funds from being sent to accounts not in the verified account holder's name
• Regular security reviews of platform infrastructure and third-party integrations

Despite these measures, no online system is entirely immune to risk. If you suspect that your account has been compromised, contact pinoy168 support immediately through the dashboard so we can act quickly to protect your account and PHP balance.

pinoy168 retains your personal information for as long as your account is active and for a reasonable period afterward to fulfil legal, compliance, and business purposes. Specifically:

• Account and KYC data is retained for the duration of your account's existence and for a minimum period after closure as required by applicable law
• Financial transaction records are retained for the period prescribed by applicable financial record-keeping requirements
• Communication and support records are retained for the period needed to resolve any ongoing or potential disputes
• Gaming activity data is retained to support responsible gaming monitoring, account integrity reviews, and dispute resolution

When personal data is no longer required for any of these purposes, it is securely deleted or anonymized in accordance with our internal data management procedures.

The pinoy168 platform uses cookies and similar tracking technologies to deliver a functioning and secure experience. The types of cookies we use include:

• Essential cookies — required for the platform to function, including maintaining your logged-in session and remembering security preferences
• Performance cookies — used to collect anonymous aggregate data about how the platform is used, helping us identify and fix technical issues
• Preference cookies — used to remember settings you have configured, such as display preferences

Essential cookies cannot be disabled without impacting your ability to use the platform. You can manage non-essential cookies through your browser settings. Continuing to use the platform without adjusting your cookie settings implies acceptance of essential cookies.

As a pinoy168 player, you have the following rights regarding your personal information. To exercise any of these rights, contact the pinoy168 support team through your account dashboard:

The pinoy168 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we discover that an account has been created by or on behalf of a minor, we will permanently close the account, forfeit any associated balance, and delete the personal data collected in connection with that account.

If you believe a minor has registered on the platform, please contact the pinoy168 support team immediately so we can investigate and take appropriate action.

pinoy168 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we may also notify registered players through in-platform messaging or the email address on file.

Your continued use of the platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact us to request account closure and data deletion where applicable.

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the pinoy168 support team through the live chat feature in your account dashboard, or via the support email address displayed there.

For general platform questions, you can also visit the FAQ page or the Platform overview page. For responsible gaming concerns, visit the Responsible Gaming page.